Policies & Procedures
At V.I.P’s Children’s Club, the safety, wellbeing and happiness of every child is at the heart of everything we do. Our policies and procedures explain how the club operates and provide clear information for parents and carers about the standards and procedures we follow.
You can view our key policies below. If you would like to see a policy that is not listed, please contact us and we will be happy to provide a copy.
Our Key Policies
Select a policy below to view more information or download a copy.
Admissions, Bookings & Fees
Information about registering for V.I.P’s Children’s Club, session bookings, fees, payments, cancellations and notice periods. CLICK HERE
Safeguarding & Child Protection Policy
How V.I.P’s Children’s Club safeguards children, responds to concerns about a child’s welfare and works with parents, carers and other agencies to keep children safe.CLICK HERE
Behaviour Management
How V.I.P’s Children’s Club promotes positive behaviour, supports children to understand expectations and responds fairly and consistently when behavioural concerns arise. CLICK HERE
Complaints Procedure
How parents and carers can raise a concern or complaint, how V.I.P’s Children’s Club will respond, and the steps we follow to resolve concerns fairly and appropriately. CLICK HERE